Question 1

What is used cooking oil collection and recycling?

Accepted Answer

Our service involves collecting used cooking oil from commercial kitchens and food service establishments. The used cooking oil is then processed and recycled into renewable energy sources such as biofuel. This service ensures responsible disposal and promotes environmental sustainability.

Question 2

What types of businesses do you service?

Accepted Answer

We provide collection services for any business that generates used cooking oil. This includes, but is not limited to:

• Restaurants and cafes
 • Food courts in shopping malls
 • Hotels and resorts
 • Schools and universities
 • Hospitals and healthcare facilities
 • Food manufacturers and processors

Question 3

Is there a cost for your collection service?

Accepted Answer

No. Vanco Renewables’ service and equipment are free and we pay you for every liter of used cooking oil collected from your facility. Our goal is to encourage recycling and reusing waste for a better purpose. Our hope is that payment will encourage you to join our zero waste movement towards a more sustainable future.

Question 4

How much can I get paid for my used cooking oil?

Accepted Answer

We pay above-market rate for your used cooking oil. The amount of the rebate is determined by the volume and quality of used cooking oil provided by your facility. All used cooking oil that is collected and recycled is accurately recorded and a rebate is paid to you.

Question 5

How long does it take to start the service?

Accepted Answer

Collection service can start as soon as 2 days after contacting us. Don’t wait and let’s get started!

Question 6

How often do you collect the used cooking oil?

Accepted Answer

Collection schedules are tailored to meet the needs of your business. We offer flexible options, including:

• On-Demand Service: Call or email us when your container is nearly full and it will be emptied within 1-2 days . We are open seven days a week including weekends.
 • Scheduled Service: Regular collections are arranged on a frequency that suits your business needs (e.g., weekly, bi-weekly, monthly).

Emergency Service: If you have an emergency, contact our Customer Service Team for immediate service and assistance.

Question 7

Do you collect used cooking oil on weekends?

Accepted Answer

Yes. We operate 7 days a week including weekends. We know your business doesn't stop, so neither do we.

Question 8

What areas do you service?

Accepted Answer

We provide fast, free, friendly, and comprehensive oil collection and recycling services for commercial kitchens, food courts, restaurants, and food service establishments across major cities in Greater Vancouver and the Fraser Valley in British Columbia including Vancouver, North Vancouver, West Vancouver, Burnaby, Surrey, Richmond, New Westminster, Coquitlam, Port Coquitlam, Port Moody, Pitt Meadows, Langley, Maple Ridge, Abbotsford, Mission, and Delta.

Question 9

What if I need an emergency or off-schedule pickup?

Accepted Answer

We understand that unexpected issues arise. Please contact us and we will dispatch our technicians for emergency services and off-schedule pickups.

Question 10

What can I do if my bin is dirty or leaking?

Accepted Answer

We understand that accidents happen. That's why our service includes :

• Regular cleaning and sanitization of the containers
 • Repair or replacement of damaged containers

If your container is leaking, our technician will notify the head office or you can contact our Customer Service Team to replace the leaking container.

Question 11

Do I have to sign a contract for a specific length of time?

Accepted Answer

No. Our model is simple: Our service is free, we pay for your oil, and there are no contracts. Our customers sign a simple service agreement that can be cancelled at any time.

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By submitting this form, you agree to Vanco Renewables’ use of your information in accordance with our Privacy Policy.

Get started today.

Have questions?
We have answers.